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Free shipping on local purchases of $300 ; $800 for Mainland China/Taiwan/Macau; **Some items are not applicable to free shipping offer
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We will ship the order by S.F. Express, and the tracking number will be provided after the order is completed, you can check the website of the courier company.
*Please refer to S.F.'s website for more details on shipping terms and conditions.
S.F.: https://htm.sf-express.com/hk/tc/dynamic_function/waybill/
Notes for shipping S.F. Smart Cabinets (for Hong Kong only).
Smart Cabinet Dimensions and Limitations (D x H x W)
*Extra large 45 x 87 x 35 cm.
Large 45 x 31 x 35 cm
Medium 45 x 20 x 35 cm
Small 45 x 9 x 35 cm
*Extra large size is only available at designated locations, please refer to S.F. website for details.
If you find an error in the shipping information, please contact our customer service staff immediately to make adjustments.
-If the goods have not yet been shipped, we can make changes for you immediately;
-If the item has already been shipped and is returned to us, we will resend it to you and you will be responsible for any additional costs incurred;
-If the item has been shipped and is not returned, we will not be held responsible.
All orders will be shipped within 2 to 5 working days (excluding 6 days and public holidays) after successful transaction. If you want to receive the goods on a specific date, please anticipate the order date or contact our customer service first.
You can be a member of our website first, choose our products, go to the shopping cart to confirm the content of the order, choose the payment method and complete the payment.
Once the order is confirmed will not be able to make any changes or cancel, please make sure the order content is correct before placing the order, the store will not accept any preference changes or gift uncooperative as a reason for exchange.
This site will not be responsible for any failure of the bank or third-party traders in processing credit card transactions channel.
To avoid disputes, please make sure to check the delivery upon arrival.
Returned items must be in their original packaging.
Purchasing paper bags only, packaging service not included. Pricing varies by size.
To add bags to your order, select the desired size in your cart.
L: W296 x L422 mm
M: W210 x L297 mm
S: W148 x L210 mm
*Packaging materials may develop creases during transit, but we strive to ensure complete packaging.
Our gift wrapping service handles all packaging, including gift bags and decorative Package String.
Appropriate bags will be selected based on item dimensions:
L: W296 x L422 mm
M: W210 x L297 mm
S: W148 x L210 mm
**If an item is too large, the bag may be joined with another bag.
**If you need the original bag for self-packaging, please purchase the paper bag separately.
**To add this service, select “Packaging Service” in your cart.
*Packaging materials may develop creases during shipping, but we strive for complete packaging.
**For any inquiries regarding packaging services, feel free to contact customer service via WhatsApp.
All terms and conditions of this website are subject to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region of the People’s Republic of China
and shall be construed in accordance with the laws of Hong Kong.
© 2026, TEAM GREEN